Thursday, October 21, 2010

Got this in the mail, really hilarious?

This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for 'Termination without Cause.'


Actual dialogue of a former WordPerfect Customer Support employee.


(Now I know why they record these conversations! ):


Operator: 'Ridge Hall, computer assistance; may I help you?'


Caller: 'Yes, well, I'm having trouble with WordPerfect. '


Operator: 'What sort of trouble??'


Caller: 'Well, I was just typing along, and all of a sudden the words went away.'


Operator: 'Went away?'


Caller: 'They disappeared'


Operator: 'Hmm. So what does your screen look like now?'


Caller: 'Nothing.'


Operator: 'Nothing??'


Caller: 'It's blank; it won't accept anything when I type.'


Operator: 'Are you still in WordPerfect, or did you get out?'


Caller: 'How do I tell?'


Operator: 'Can you see the 'C: prompt' on the screen?'


Caller: 'What's a sea-prompt?'


Operator: 'Never mind, can you move your cursor around the screen?'


Caller: 'There isn't any cursor; I told you, it won't accept anything I type.'


Operator: 'Does your monitor have a power indicator??'


Caller: 'What's a monitor?'


Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that


tells you when it's on?'


Caller: 'I don't know.'


Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??'


Caller: 'Yes, I think so.'


Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall.


Caller: 'Yes, it is.'


Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one? '


Caller: 'No.'


Operator: 'Well, there are. I need you to look back there again and find the other cable.'


Caller: 'Okay, here it is.'


Operator: 'Follow it for me, and tell me if it's plugged securely into the back of your computer.'


Caller: 'I can't reach.'


Operator: 'OK. Well, can you see if it is?'


Caller: 'No.'


Operator: 'Even if you maybe put your knee on something and lean way over?'


Caller: 'Well, it's not because I don't have the right angle -- it's because it's dark.'


Operator: 'Dark?'


Caller: 'Yes - the office light is off, and the only light I have is coming in from the window.'


Operator: 'Well, turn on the office light then.'


Caller: 'I can't.'


Operator: 'No? Why not?'


Caller: 'Because there's a power failure.'


Operator: 'A power .... A power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff that your computer came in?'


Caller: 'Well, yes, I keep them in the closet.'


Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.'


Caller: 'Really? Is it that bad?'


Operator: 'Yes, I'm afraid it is.'


Caller: 'Well, all right then, I suppose. What do I tell them?'


Operator: 'Tell them you're too damned stupid to own a computer!Got this in the mail, really hilarious?
It's NOT too long to read, it's funny. It's made the rounds a few times and I doubt if it's real, but something similar surely has happened!


Good one.Got this in the mail, really hilarious?
not gonna read that.



and this is why I don't work for radioshack anymore.
too long to read
LOL!! nice one.
hahahaha, that's great.


i love that operator!!!


he reminds me of..me!


lol..j.k
That's so jokes haha
Hahaha that's awesome!!

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